Privacy Policy

PRIVACY POLICY

Last Updated: 2026

This Privacy Policy applies to all visitors and customers of the DOLLABYSS official website. It explains how we collect, use, store, and protect your personal data. By accessing and shopping on our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect necessary personal information for order processing and customer service: 

- Full name - Shipping address - Email address - Contact phone number or WhatsApp - Order history and payment confirmation details 

We do not collect sensitive personal data such as gender, race, religion, or financial card information.

2. How We Use Your Data 

Your personal information is only used for legitimate business purposes: 

- Process, produce, and ship your orders

- Send order updates, tracking information, and after-sales notifications

- Respond to customer inquiries and support requests

- Improve our product quality and website service experience

- Prevent fraudulent transactions

3. Information Sharing & Third Parties

We will never sell, trade, or rent your personal information to any third party for commercial use.

Your data may only be shared with trusted service providers necessary to complete your order, including:

- International logistics and shipping carriers

- Secure payment processors

- Website technical support platforms

All third-party partners follow strict data protection rules.

4. Data Security Protection

Our website uses SSL encryption technology to protect your browsing and transaction data. We adopt reasonable technical and management measures to prevent data leakage, loss, misuse, or unauthorized access.

5. Data Retention Period

We retain your personal data only as long as required to complete your order, provide after-sales service, and comply with legal obligations. After the transaction and service are fully completed, customer data will be regularly cleaned or securely archived.

6. Cookies Usage

This website uses Cookies to optimize browsing experience, analyze website traffic, and display relevant content. You can enable or disable Cookies through your browser settings at any time. 

7. Customer Rights

You have the right to view, correct, or request deletion of your personal data. If you have any questions or requests regarding privacy issues, please contact our official support email. 

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately after being published on the official website. 

9. Contact Information

For all privacy-related inquiries, please contact:abyssphantomdoll@outlook.com